More qualified leads and prospects
Simplify your sales process and increase your revenue with EDNA. Improve communication with customers, monitor the performance of your sales team, and close more deals, all from one platform.
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More effective sales qualifications with integrations and automations in an integrated conversational CRM.
90%
Faster lead distribution with instant routing to available agents or dedicated account managers
70%
Faster sales cycles. When the right customers move quickly down the sales funnel
3X
Do you want to improve your sales?
Conversations that generate sales
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Conversational Sales
Convert leads into customers with 1:1 or automated messages
Direct customers into sales conversations instantly with website links or click-to-chat ads. Send them automated responses when purchase intent is high or assign them to a sales agent from a dashboard to keep track of your funnel.
"EDNA allows us to provide timely attention to our clients through its omnichannel platform. The bot's automations are a great support to achieve the team's goals and the fast and personalized support helps us to continuously improve"
Fabio Marín
Social Media Team, FUNDATEC
Conversational Sales
The solution for effective lead generation
Send the first message to existing or imported contacts with WhatsApp or any other digital channel. Do you want to target warm leads too? Tag them and automatically enroll them in a campaign when they interact with your lead magnets or customer portals.
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"EDNA's ability to automate tasks, deliver fast and accurate responses, and provide deep insight into our customers' behavior has fueled our growth and set us apart in the marketplace"
Angelica Ordoñez
Marketing Lead, La Piedad
ALL THE TOOLS YOU NEED
Get a 360 view of your customers
Customize each Interaction
Recreate the in-person experience
Some requests require a more human touch to reach an effective resolution. When a face-to-face connection is needed, easily initiate support with video calls and live streaming events directly from the chat.
Data that makes a difference
From conversations to decisions
EDNA gives you key insights into your customer behavior in a robust and customizable analytics dashboard, so you can make decisions that improve your customer experience and drive more sales.
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Add superpowers with AI
Augmented Intelligence
Automate conversations with an AI Chatbot to reduce response times and service costs. Plus, it adds an AI personal assistant for each agent to suggest answers, correct grammar and tone, and gauge your customer sentiment.
"The EDNA platform helps us serve our clients from the different educational centers, under the same WhatsApp number in addition to other social network channels, thanks to this we have improved response times and communication in general with our clients. ."
Darío Jiménez
General Manager, Happy Crayons School
WE WORK WELL WITH OTHERS
Achieve more with one-click integrations
Connect your CRM, ERP or any other application to EDNA through our native integrations or create custom integrations to suit your needs
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"EDNA has been a great support, this tool strengthens our performance in social networks, at the same time it allows us to develop a communication link with our clients and give immediate answers."
Saidy Rodriguez
Sales & Marketing Head, Yamaha
IT ALL STARTS WITH A CONVERSATION
Conversations that turn into sales and loyalty. Everything from one place