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Privacy Policy



Edna ("Hello Edna", "Chathub", "we", "our" or "we") is committed to respecting and protecting her privacy. This Privacy Policy applies to Edna's website and our mobile service (collectively, our "Service"), and describes how we collect, protect, use and share information collected about you on our websites. By using our Service, you agree to the terms of this Privacy Policy, our Terms of Use, and our Acceptable Use Policy.

Terms that are not defined in this Privacy Policy have the meanings given to them in our Terms of Use.




The categories of personal information we collect may include:

Information that you provide to us directly. Edna collects personally identifiable information through the Service when you interact with us, such as when you engage with the Edna Service through your mobile device or interact with our website. The personal information we collect may include your name, cell phone number, postal address, email address, date of birth, and any other information necessary to fulfill your request. You should feel free to decline to provide any information that we request, however please note that doing so may make it impossible for Edna to fulfill your request. We use the information we collect to provide the products or services you request, to improve and personalize our Service, and to contact you regarding special promotions and new products. We also receive personally identifiable information when you apply for a job on the "employment" section of the website. Any information collected through that section will be used solely to assess whether your background and experience make you a candidate for a career with Edna.

Information We Collect from Third Parties. We may collect information about you from the parties and services that we hire to provide your requests. We may also collect information about you from third party services and publicly available sources. For example, we may receive information about you by interacting with our site through various social networks, for example, liking us on Facebook or following us on some other social network or accessing our service through Facebook or any other social network of third parties . The data we receive depends on your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website.




Pixel and cookie tags

We and our partners may automatically collect certain types of usage information when you visit our website or use our Service. For example, when you visit our website, we may send one or more cookies (a small text file containing a string of alphanumeric characters) to your computer that uniquely identifies your browser and enables us to improve your navigation through the site. A cookie can also transmit information to us about how you use our website (for example, the pages you view, the links you click, how often you access our website, and other actions you take on our website) and allows us to track your Use of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service. The information in the log file may include anonymous information, such as your web request, Internet Protocol (IP) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with our website links, domain names, landing pages, page views and other similar information. The information enables more accurate reporting and improvement of our website.

We also use an email and marketing delivery company to send emails. Pixel tags and cookies are used in email messages and on our website to help us measure the effectiveness of our marketing and how visitors use our site. Pixel tags (sometimes also called "clear GIFs") are small graphic files, invisible to the human eye, that allow websites or other online services to track users. Edna and our third-party advertising company use pixel tags in HTML-enabled email to track if (and when) the recipient opened the message.

We may also collect analytical data or use third-party analytics tools to help us measure our website traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit, the use of third-party applications, and other information that helps us analyze and improve our website. When you access our website through a fixed device, or through a mobile device, we may receive or collect and store a unique identification number associated with your device (for example, UDID, IDFA, Google advertising ID or similar. ), mobile operator, device type and manufacturer, and phone number.

We may use data collected through cookies, log files, device identifiers, location data, and pixel tags to: (a) remember information so that you do not have to re-enter it the next time you use our Service; (B) provide personalized and personalized content, including advertising; (C) provide and monitor the effectiveness of our website and our email communications; (D) monitor aggregated metrics such as the total number of visitors, traffic, usage, and demographic patterns on our website; E) diagnose or solve technological problems; And (f) otherwise to plan and improve our website. The information that we collect through these tracking technologies may be linked to the personal information that you have chosen to share with us when you register.


Third party tracking and online advertising


We allow third-party online advertising networks to collect information about the use of our website over time so that they can play or display advertisements that may be relevant to your interests on our website, as well as on other websites or services. . Information is typically collected through cookies or similar tracking technologies. You can "opt" not to collect any information through cookies or other tracking technology, managing preferences or settings on your browser or mobile device. However, if you decide not to accept our cookies, your ability to use some features of our site may be affected. See the technical information for your browser or mobile device for instructions on how to delete and disable cookies and other tracking / recording tools. (For more information about cookies, clear gifs / web beacons and related technologies and how you can opt out of part of this tracking, you may want to visit and / or the Network Advertising Initiative Online Resources, at We are unable to respond to "Do Not Track" signals sent by your browser at this time. Depending on your mobile device, you may not be able to control the technologies of tracking through settings If you have any questions about the option to opt out of the cookie collection and other tracking / recording tools, you can contact us directly at




We may share your personal information in the cases described below. For more information about your choices regarding your information, please see the "Your Choices Regarding Your Information" section below.

We may share your personal information with:


With our representatives to perform your requested service. Each of our Representatives is obliged to respect a confidentiality agreement with respect to their requested services.

Third party vendors and other service providers as necessary to fulfill your request, such as retailers, restaurants, and delivery companies;

Third-party vendors and other service providers that perform services on our behalf, as necessary to carry out their work for us, which may include identifying and serving specific advertisements, billing, payment processing, hosting, and record keeping. . Edna uses Stripe to process payments and does not store your payment information or process payments. However, her information, including payment information, may be stored by third parties that transmit or process this data on our behalf, including Stripe and Twilio, which transmits text messages on our behalf. This Privacy Policy does not govern the data practices of our third-party service providers.

Other companies whose products or services may be of interest to you;

Other parties related to any transaction of the company, such as a merger, sale of all or part of the assets or shares of the company, reorganization, financing, change of control or acquisition of all or part of our business by another company or third parties o In the event bankruptcy or related or similar proceedings; 

Third parties as required by law or subpoena or, if we reasonably believe such action is necessary, to (a) comply with the law and reasonable requests from law enforcement; (B) to enforce our Terms of Use or to protect the security, integrity, or reputation of our Service; And / or (c) exercise or protect the rights, property or personal safety of Edna, our Users or others.

We may also aggregate or otherwise strip data of all personally identifiable characteristics and you may share that aggregated and anonymous data with third parties.




How to control your communication preferences

You can stop receiving promotional email communications by clicking on the "unsubscribe link" provided in such communications. We do our best to promptly process all unsubscribe requests. You may choose not to receive communications related to the Service (for example, information about your orders, changes / updates to our products or features of the Service, technical and security notices). If you wish to opt out of sharing your information with third parties for marketing purposes, you can contact us directly at

By providing your mobile phone number to request our Service, you agree to receive SMS messages from Edna and you are responsible for all messaging and data charges that may apply. You can choose not to receive SMS messages by sending "Stop" text messages at any time in response to an SMS communication. For help, type "Help" at any time.

Modification or deletion of your information

If you have any questions about the revision, modification or deletion of your information, you can contact us directly at Edna may retain your information for a commercially reasonable time for backup, archival or auditing purposes.




Storage and processing


Your information collected through our website may be stored and processed in the United States or in any other country in which Edna or its subsidiaries, affiliates, or service providers maintain facilities. If you are in the European Union or other regions with laws governing the collection and use of data that may differ from US law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have a the same data protection and your consent to the transfer of information to the United States or any other country in which Edna or its parent companies, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.


Keep your information safe


Edna cares about the security of your information and uses commercially reasonable physical, administrative, and technological defenses to preserve the integrity and security of all information collected through our website. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a security breach, Edna will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other action. , With all applicable laws and regulations.




Edna does not collect or solicit information from anyone under the age of 13, nor does it knowingly allow such individuals to register as Users. In the event that we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible. If you believe that we may have any information on a child under the age of 13, please contact us at




To provide our Service, it is necessary for us to share your information with third parties (such as restaurants, travel agencies, retail merchants, etc.) who help us provide our Services to you. Due to the nature of Edna and our Service, you may not know the identity of the vendor or vendor services with which we share your personal information to fulfill your request until your request is fulfilled. We do our best to work with trusted service providers, but we are not responsible for the data collection and use practices of these third-party services. By choosing to use our Service, you agree that we may share your personal information with these service providers for the purpose of fulfilling your request.

Our website may integrate or contain links to other third-party sites and services. We are not responsible for the practices employed on third party websites or services incorporated, linked or linked from our website and your interactions with any third party website or service are subject to the third party's own rules and policies.




In the event that Edna goes into a business transition, such as a merger, reorganization, financing, change of control, or acquisition or sale of all or part of our business, we may transfer your personal information as part of the transaction.




By using our Service, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy. We reserve the right to make changes to this Privacy Policy from time to time. If this Privacy Policy changes in any way, we will post an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we will share it with other parties.


If you have any questions or comments about our privacy policy or our website, you can email us at




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